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Chairperson's Message

Five years ago, Kokilaben Dhirubhai Ambani Hospital & Medical Research Institute opened its doors with the objective to strengthen medical care in the communities we serve, and empower patients—and their families—to make informed choices. A tribute by Anil and I to my father-in-law Dhirubhai Ambani, and dedicated to my mother-in-law Kokilaben, this institution was created to bridge the gaps in the Indian healthcare system. Indeed, by bringing the world's best technology and treatment protocols to India, we wish to transform the way our country views healthcare deliverables.

Looking back, it is indeed heartening to see that we have managed to live up to the very high ethical and professional standards we set ourselves upon inception, and meet the stringent benchmarks that characterise the finest medical institutions across the world. We have succeeded in blazing a very individual trail by pursuing a full-time specialist system, and achieved a convergence of global best practices adapted to Indian needs with a family of healthcare professionals that combines talent, technical expertise and commitment across disciplines.

We believe that compassion and comfort are the cornerstones of care. By catering to every segment of society and providing every facility across disciplines under one roof, we seek to streamline the process and bring smiles on the face of everyone who walks through our doors. The hospital itself is designed to shatter every negative stereotype—there is no claustrophobia here, only space; no darkness, only light; no grimness, only hope. With a deliberately low bed ratio ensuring more space, we seek to provide every patient dignity, comfort, convenience and privacy they deserve.

Our 15 'centres of excellence', 26 other 'specialty departments', 20 'super specialist clinics' and five 'support groups' have raised the bar in terms of diagnostics and treatment, and have become destinations of choice for healthcare seekers in India and abroad. Each complicated procedure undertaken, each successful outcome, only spurs the team on to greater heights in their pursuit of excellence.

Our journey continues in a bid to reach more people, to touch—and save—more lives. And in this journey, the intangible rewards are often the greatest: the joy in the eyes of the parents whose newborn has successfully undergone congenital heart surgery; the easy gait of the silver man whose Parkinson's disease has responded to deep brain stimulation (DBS); the happiness reflected on the face of the 60-year-old man who successfully underwent robotic surgery for prostate cancer; and the bright smile of the 26-year-old mother who underwent a liver transplant from a living donor—her 19-year-old brother.

These are just some of the successes that drive our committed, passionate team and make us strive harder to be the best we can be—and give Indians the best medical care they deserve. With the full support of the Reliance Group in general, and Anil in particular, we rededicate ourselves to serving the community, the city, and the country.

Welcome to the future of healthcare!

Tina Anil Ambani
September 2014

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