Patient's Guide

• General Information
• Admission
• After Admission
• Discharge
• Housekeeping
• Clothes and Linen
• Patient Feedback
• Fine Dining Restaurant & Food Court
• Kokilaben Hospital in Patient Department
• OPD Facilities

After Admission

The bed charge is calculated from 12 noon to 12 noon irrespective of the time of admission.

Upgrade/downgrade of the class of bed affects your billing.

When you move up to a higher class, the billing from day one will be as per the higher class.

When you move down to a lower class, the billing from the day of transfer will be as per the lower class. Change in bed class after admission is done strictly as per bed availability. The patient may be transferred to a government/municipal hospital for non-payment or any other administrative reason.

Interim bill statements will be made available to you on a daily basis. We would appreciate it if the amount accrued to your account is settled within 24 hours

We request that only one relative be in the room with the patient. Visiting hours are between 5.00 p.m. and 7.00 p.m. on weekdays and 11.00 a.m. and 1.00 p.m. on Sunday and public holidays. Visitors must have visitor passes to go up to the wards. During surgery, we provide a single additional pass for a relative.

Please help in keeping the noise levels low.

When the patient is shifted to the critical care unit, relatives have to vacate the room.

Only the billing department processes inpatient payments.

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