Mrs Divya Parekh, Mumbai
I fell while learning to drive a scooter and it was around 11:30 pm & a Sunday. The pain was unbearable and I concluded I broke my knee. My family's first decision was to go to Kokilaben Ambani Hospital (Mind you this is not our first time interacting with the hospital and there are 4 hospitals on the way towards Ambani). We immediately knew we made the right choice because even at midnight & Sunday, we had a specialist in the trauma ward.
Allowing a week's time for swelling to subside, MRI was done and I was diagnosed with complete tear of the ACL, Complex tear of Lateral Meniscus and MCL injury and was advised a surgery by Dr. Shreyash Gajjar after eight weeks allowing for natural healing process for some of the ligaments. This being a major surgery involving Arthroscopic ACL Reconstruction with quadrupled hamstring graft with Meniscectomy and MCL repair, we took a second opinion from other doctors and even from super specialist in the US. The diagnosis was spot on and we moved ahead with the surgery.
Throughout the entire process from the surgery until the rehabilitation (almost 6 months), we had complete support of the Dr. Shreyash Gajjar and the Physio therapy department. The hospital has one of the finest Physio Therapy department, I have come across in terms of lines of treatment, equipment's and staff.I can't even recall the times the procedure was explained to my family members by Dr. Shreyash Gajjar. He is extremely professional in his approach and provides constant support.
About the hospital, the facilities are at par with the best to offer and the staff is cordial. The billing and mediclaim procedures are transparent.
I have recovered fully and am extremely satisfied with my experience with Dr. Shreyash Gajjar and Kokilaben Ambani Hospital and would suggest it to anyone without hesitation.