Dear Dr. Rao
I have been so very happy after my cataract operation in the month of November and I cannot begin to thank you for everything you did for me. Your calm attitude, bedside manners and knowledge gave me so much of confidence to go ahead with this. Before the operation, I was very wary because I did not know you and I just got your name from the internet but was so glad about the suggestions you made with regard to the lens etc. in a proper caring manner that I did not have any qualms about you doing the surgery for me.
Moreover the hospital staff were excellent and everything went like clockwork. This hospital is a class by itself and I would not now want to go anywhere else. Everything was so regularised and all my questions answered in a kind and friendly manner.
Thank you once again, it is wonderful to have hands that create miracles in other peoples live.
With kind regards
Ingrid Menon, Mumbai
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